PC Issue

[Lance]

Dunno if you guys can help - I've tried everything at the moment and am at my wits end :angry:

Anyways - I'm running Vista on a POS Laptop but every time I right-click (either on the desktop or in a folder) and go to New, explorer.exe crashes

I've cleaned the reg, tried system restore (which keeps failing for some reason), run anti-virus, anti-spyware, deleted programs I thought may be the problem and nothing seems to work.

I can still View, Sort By and Personalize from the menu - it's only when I try to go to New so I can create folders or documents that it does it.

I've even Googled to no avail -.-

Anyone have any clues?

[Br1ckt0p]

Sounds like a bad context menu handler.

Download ShellExView (http://www.nirsoft.net/utils/shexview.html) utility from Nirsoft.net. See the Description on that page for an explanation on how to use it.

Edit: Better yet, there's a walkthough guide linked from that page (at the end of the Description).

[Lance]

No joy on that either Br1ck, thanks though.

Just went and bit the bullet and forked out for Win7 so I'm going to do that now :D

[Archangel]

I believe everything in the 'new' submenu, under the right-click context menu, is handled via "HKEY_CLASSES_ROOT->.*file-extension*->'Shellnew".

That is to say, the "Create New Text File" entry in your 'new' menu only exists because in the registry, under "HKEY_CLASSES_ROOT->.txt" there is a "Shellnew" key with a nullfile contained within. For "create new word document", it's just "HKEY_CLASSES_ROOT->.doc->Shellnew", and so on. Best guess is that you have some bogus or corrupted entry in there that Windows can't process when it loads it from the registry. That's just my best guess, though.

Either way, Win7 is fantastic, so if you've already bought it, then... yeah... Win7 is great.

[Lance]

Yup, already got it - installed it, everything is working great now, and yeah I love Win7 :D

But thanks for your help guys, much appreciated